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Hotel · Madrid · Community of Madrid

Boutique Hotel H10 Villa De La Reina

A 4-star boutique hotel on Madrid's Gran Via, with 74 rooms overlooking a courtyard and a 24-hour front desk.

  • Central Gran Via location
  • 74 rooms with courtyard views
  • 24-hour reception and tour desk
8.6 Great 1498 reviews Booking.com 8.6 · 1498 reviews

About

Boutique Hotel H10 Villa De La Reina

Boutique Hotel H10 Villa De La Reina sits in the heart of Madrid, on the lively Gran Via. The 4-star property has 74 rooms, many overlooking the courtyard, and is close to metro access and Puerta del Sol. The hotel features a lift, a tour desk, and a coffee shop, with a restaurant and bar for dining.

Rooms are equipped with air conditioning, heating, a coffee machine, and flat-screen TVs. The hotel offers room service, housekeeping, laundry, and dry cleaning, plus a business centre and meeting facilities. Free Wi-Fi is available throughout.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Top-tier location on Gran Via — Guests consistently praised the hotel's central position, close to shops, bars, and metro access.
  • Friendly and helpful staff — Multiple guests called out the warm, polite reception team, with one specifically noting English-speaking assistance.
  • Clean, modern rooms — Reviews note cleanliness and modern decor, with comfortable beds and good bathrooms.
  • Good breakfast spread — A guest highlighted the extensive breakfast choices and welcoming breakfast staff.

Worth weighing

3 to weigh
  • Rooms can be small — Some guests found the rooms, and in one case the bed, quite compact, even by European standards.
  • No pets allowed — The hotel does not permit pets, which may be limiting for some travellers.
  • Dining and room ratings are moderate — While location scores 9, dining and rooms/cleanliness both rate 7, suggesting areas for improvement.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double Room Terrace

  • 1 Double bed
  • Coffee machine
  • Heating
  • Bathtub
  • Balcony

Grand Deluxe Double or Twin Room City View

  • 2 Single beds
  • Coffee machine
  • Heating
  • Bathtub
  • Balcony

Classic Double or Twin Room City View

  • 2 Single beds
  • Coffee machine
  • Heating
  • Bathtub
  • Balcony

Classic Triple Room

  • 2 Single beds
  • Coffee machine
  • Heating
  • Bathtub
  • Air conditioning

Classic Double or Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Junior Suite Terrace

  • 1 King-size bed
  • Coffee machine
  • Heating
  • Bathtub
  • Balcony

Suite Terrace

  • 2 Single beds
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Lift
  • No smoking on site
  • Safe deposit box
  • Luggage storage
  • Security
  • Key card access
  • Fire extinguishers
  • Smoke detectors

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • In-room breakfast
  • Coffee shop
  • Welcome drink

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor
  • Cots

Leisure

  • Leisure/ TV room

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 1498 reviews

Guest-rated 8.6/10 from 1,498 reviews

Booking.com · 8.6 · 1498 reviews
Rooms and cleanliness7.0
Location9.0
Dining7.0
Price and service8.0
8.6Verified guest

“I'd recommend this hotel and would happily return next trip. The room was reasonably priced, with central heating, a personal safe, and flat-screen TV. The polite staff made for an excellent stay.”

8.6Verified guest

“Beautifully decorated building and rooms with convenient decor. Location near Gran Via metro and Puerta del Sol, plus shops, cafes, bars, and other popular spots.”

8.6Verified guest

“Stayed three nights and can't wait to come back when visiting Spain.”

8.6Verified guest

“Location and comfort were both excellent.”

8.6Verified guest

“Perfect location right in the heart of Madrid.”

8.6Verified guest

“Staff and people were very friendly; we loved Madrid. Nice room with a big terrace, clean and spacious bathroom. Everything was perfect. Tip for families with kids: go to Zoo Park at Casa de Campo—a fun day.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Gran Via: The hotel sits on Gran Via, Madrid's main shopping street, lined with shops, cafes, and bars. Gran Via metro station is nearby for easy connections.

Puerta del Sol: About a 5-minute walk away, Puerta del Sol is a central square with historic significance, surrounded by eateries and public spaces.

Gran Via, 22, Madrid, Community of Madrid, 28013, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
74 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Are pets allowed at the hotel?

No, pets are not allowed at Boutique Hotel H10 Villa De La Reina.

Does the hotel have a restaurant?

Yes, the hotel has a restaurant, a snack bar, and a bar/lounge area, with in-room breakfast available.

Is there parking at the hotel?

The hotel does not list parking as an amenity, so guests should plan for alternative arrangements.

Does the hotel offer airport transfer?

Airport transfer is not listed among the hotel's amenities, but car hire and tour assistance are available.

Do rooms have air conditioning?

Yes, air conditioning is listed as an amenity in all room types.

The bottom line

Boutique Hotel H10 Villa De La Reina delivers on its prime Gran Via location and friendly service, though guests should expect compact rooms. It's a solid choice for travellers wanting to be in the centre of Madrid.

8.6Based on 1,498 reviews and an 8.6 rating

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